FUNCTIONAL COMPETENCIES AND SKILL SETS REQUIRED FOR THE POSITION
* Excellent Communication skills
* Good command over written and spoken English
* Should have Good GRAMMAR
* Should be open to working in night shifts
* Should have a flair for Customer Service & Technical knowhow
* Excellent Communication skills
* Good command over written and spoken English
* Should have Good GRAMMAR
* Should be open to working in night shifts
* Should have a flair for Customer Service & Technical knowhow
SPECIFIC TRAINING REQUIRED
* Communication Skills in English
* Basic Computer hardware knowledge
* Communication Skills in English
* Basic Computer hardware knowledge
IT Support:
Designation: IT support Executive
EXP:0 to 6 years
Package: up to 4.5 lacks per annum
Number of openings: 50
Job Location: Anywhere in Hyderabad
Shift Timings: Rotational
Qualification: any Graduate or Post Graduate(B-tech,B.sc,B.com,B.E,MBA,MCA,M-tech,Msc,Mcom,BBA,PGDM..Etc)
Job Type: voice
Finance and accounts:
Designation: Process associate
Package: up to 3.5 lacks
Number of openings :30
Location: Uppal or Pocharam-Hyd
Shift: Rotational
Experience: 0 to 5 years
Qualification: any graduate (b.com, m.com, MBA -fin-preferable),
Process: semi voice
Banking-collections-axis/ icici Process:
Designation: Collection executive
Package: up to 4. lacks
Number of openings: 10
Location: Anywhere in Hyderabad
Shift type: Rotational
Experience: 0 to 5 years
Qualification: any Graduate
Process: voice
Google/ Youtube chat support:
Designation: chat Support Executive
Package: up to 3.5 lacks
Number of openings: 20
Location: Hitech city-JST Google
Shift type: Rotational
Experience: 1 to 5 years
Preference: Minimum one year International chat and email experience can be considerable.
Process: non voice
Godaddy-Sales and semi technical Process:
Designation: Process associate
Package: up to 3.5 lacks
Number of openings: 30
Location: Anywhere in Hyderabad
Shift Type: Rotational
Experience: 0 to 5 years
Qualification: any graduate
Customer care Process:
Designation: Customer care executive
Package: up to 3.5 lacks
Number of openings: 50
Location: Any where in Hyderabad
Shift type: Rotational
Experience: 0 to 5 years
Qualification: any graduate
Process: voice
Google AR:
Designation: Google AR caller
Package: up to 3.5 lacks
Number of openings: 10
Location: Hitech city- Google JST Building
Shift type: Rotational
Experience: 0 to 5 years
Qualification: any graduate
Process: voice
Please walk-in on 26th April @2015
Address:
Dillesh.p/pooja
9700880567
• In this role it is expected that the Technical Support Associate answers 15 to 25 calls a day from customers requiring assistance.
• Each call will last on an average 18minutes and will comprise diagnosis of the problem and troubleshooting.
• Each call is expected to end in complete resolution for the customer.
• The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
• The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
• Each call will last on an average 18minutes and will comprise diagnosis of the problem and troubleshooting.
• Each call is expected to end in complete resolution for the customer.
• The Customer Support Associate needs to use defined escalation path at appropriate times for timely customer issue resolution.
• The associate needs to have a clear understanding of the support policies & Call quality requirements and should be able to deliver appropriate solution ensuring customer satisfaction.
WALK IN DETAILS
Venue: Wesly College, Opp to Anandh Theater, Sindhi Colony, Begumpet,Secunderabad
Contact information: 04040161111/9700605100
Contact name:Dillesh.p
Walk-in date and time: 26/04/2015 Walk-in between 10AM to 1 PM
Contact information: 04040161111/9700605100
Contact name:Dillesh.p
Walk-in date and time: 26/04/2015 Walk-in between 10AM to 1 PM
For More information: Click here