IGATE walk in drive for B.E/B.Tech/MCA 2015 Batch graduates at Noida on 9 October 2015

IGATE walk in drive for B.E/B.Tech/MCA 2015 Batch graduates at Noida on 9 October 2015


JOB ROLE: Technical Support – International Voice Process

JOB ID: 178524

SALARY OFFERED: Best in Industry

JOB LOCATION: Noida

VENUE DATE:  9 October 2015

LAST DATE:  ASAP

VENUE LOCATION: Noida

REQUIRED QUALIFICATION: B.E/B.Tech/MCA

EXPERIENCE REQUIRED: Freshers (2015 Batch)

CANDIDATE PROFILE: 

• Candidate should possess B.E / B. Tech / MCA 2015 batch fresher’s from a recognized university or institution.
• Should have excellent communication and English speaking skills
• Should have good interpersonal skills and ability to perform under pressure
• Basic computing skills
• Certifications like MCSE/CCNA /PMI/ITIL are preferred
• Willing to work in a Technical Inbound voice process.
• Candidates applying must have graduated and post graduated only in 2015
• Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation.
• Should have no gaps in education
• Candidates must be open to relocate to any location and work in night shifts
• Candidates should be ready to execute 2 year service agreement

JOB DESCRIPTION: 

• Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
• Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
• Meet customer requirements through first contact resolution
• Clarify customer requirements
• probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen 

Required Documents

• One (1) updated copy of your resume
• Mark sheets of 10th, 12th and under graduation course up to 8th semester.
• Two (2) passport size photographs
• Original and a photocopy of any of the following Photo Identification:
• Driving License / Passport / Voter’s ID Card/Aadhaar Card

HOW TO APPLY:

               Interested and eligible candidates apply this position by following link as soon as possible and attend the walk in drive in following venue location on 9 October 2015 at 2:00 PM – 4:00 PM

To Apply: Click here

VENUE DETAILS:  

Date: 9 October 2015    Time: 2:00 PM – 4:00 PM

Venue:

IGATE Global Solutions Limited ,
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ)
Landmark near Kendriya Vihar
Sector-82 Noida- 201305