IGATE walk in drive for B.E/B.Tech/MCA 2015 Batch graduates at Noida on 9 October 2015


JOB ROLE: Technical Support – International Voice Process

JOB ID: 178524

SALARY OFFERED: Best in Industry

JOB LOCATION: Noida

VENUE DATE:  9 October 2015

LAST DATE:  ASAP

VENUE LOCATION: Noida

REQUIRED QUALIFICATION: B.E/B.Tech/MCA

EXPERIENCE REQUIRED: Freshers (2015 Batch)

CANDIDATE PROFILE: 

  • Candidate should possess B.E / B. Tech / MCA 2015 batch fresher’s from a recognized university or institution.
  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Certifications like MCSE/CCNA /PMI/ITIL are preferred
  • Willing to work in a Technical Inbound voice process.
  • Candidates applying must have graduated and post graduated only in 2015
  • Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation.
  • Should have no gaps in education
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates should be ready to execute 2 year service agreement



JOB DESCRIPTION: 

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements
  • probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen 


Required Documents
  • One (1) updated copy of your resume
  • Mark sheets of 10th, 12th and under graduation course up to 8th semester.
  • Two (2) passport size photographs
  • Original and a photocopy of any of the following Photo Identification:
  • Driving License / Passport / Voter’s ID Card/Aadhaar Card

HOW TO APPLY:

               Interested and eligible candidates apply this position by following link as soon as possible and attend the walk in drive in following venue location on 9 October 2015 at 2:00 PM – 4:00 PM

To Apply: Click here

VENUE DETAILS:  

Date: 9 October 2015    Time: 2:00 PM – 4:00 PM

Venue:

IGATE Global Solutions Limited ,
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ)
Landmark near Kendriya Vihar
Sector-82 Noida- 201305


 
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