Hexaware Technologies has announced a job notification for the post of infrastructure Management Support. A student from the Various discipline can apply for Hexaware TechnologiesRecruitment 2022. Interested and eligible candidates can read more details below
Hexaware Technologies Recruitment 2022:
Company Name | Hexaware Technologies |
Post Name | Infrastructure Management Support |
Salary | ₹3 LPA |
Experience | 0-2 yr |
Job Location | Chennai / Noida / Mumbai / Pune |
Batch | 2022 |
Last Date | 21 July 2022 |
Register & Apply For BE/BTech & MCA Off Campus Job Openings
Apply for hike
Apply for TCS Internship
Apply for Accenture
Apply for Volvo
Apply for Cognizant
Job Description:
Hexaware Technologies is hiring candidates for the post of Infrastructure Management Support.
Job Responsibilities:
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support, and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow–up, and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to provide first-call or contact resolution
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer, etc..(It’s optional) to troubleshoot and resolve end–users laptops, desktops.
Eligibility Criteria:
- B.Sc (CS/IT/Electronics) & BCA – 2022 Batch
- 60% or 6 CGPA and above throughout in 10th, 12th and Graduation
- No Live backlogs at the time of registration
Preferred skill:
- Excellent verbal and written communication in English is a must
- Provide follow–up service to End–users to ensure that service provided by the Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to working in a 24*7 shifts environment.
- Candidates having more than 1 year of education gap are not eligible for this drive.
About Hexaware Technologies:
Hexaware is a fast-growing and automation-led next-generation provider, with a deep-rooted legacy of delivering excellence in IT, BPO and Consulting services and with a rapidly expanding international footprint. This superior performance is driven by a combination of superior strategy, best teams in the world and a culture that is passionate about innovation and automation. Hexaware Digital offerings have helped clients achieve operational excellence and customer delight. The company’s focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. The organization is now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything, Cloudify Everything, Transform Customer Experiences.
- Do check out the Top 30 HR Interview Questions & Answers
How to Apply for Hexaware Technologies Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
Apply for dxc-technology | Apply for P&G |
Apply for wipro | Apply for cognizant |
If you face any issues while applying. Do let us know in the comment section.
Join our Official Telegram Channel: Click Here
Join our Official Linkedin: Click Here
Join our Official Instagram: Click Here
Join our Official Twitter: Click Here
Join our Whatsapp group: Click Here
APPLY HERE
Apply for HCL | Apply for genpact |
Apply for cognizant | Apply for tech-mahindra |
The post Hexaware Technologies Recruitment 2022 | Infrastructure Management | Apply Now first appeared on Job4freshers.