Amdocs Off Campus Hiring 2022 : Recruitment for Freshers as TBO Analyst | Amdocs Off Campus Drive for 2021 Batch | Registration Link Available
Amdocs Off Campus Recruitment 2022 : Amdocs announce a virtual off Campus Hiring 2022 through Amdocs Official Career Site .Interested Jobseeker can go through this Job post to know further details about Amdocs Hiring 2022 and Apply to the Amdocs Recruitment 2022 through the Registration link available at the end of this post. The more details about Amdocs Exam 2022, Amdocs Off campus Drive for Freshers Eligibility Criteria and Recruitment Pattern 2022 are discussed below.
About Company : Amdocs is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.
The company was founded in 1982 in Israel as an offshoot of Golden Pages, the Israeli phone directory company, which was owned by the Aurec Group headed by Morris Kahn. In 1982, Boaz Dotan became Amdocs’ first President and CEO. Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product. Amdocs is a leading software & services provider to the world’s most successful communications and media companies.
As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, intelligent operations and delivery expertise. We help those who build the future to make it amazing. In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs. Our 27,000 employees around the globe are here to accelerate our customers’ migration to the cloud, differentiate in the 5G era, digitalize and automate their operations, and provide end users with the next-generation communication and media experiences that make the world say wow.
Amdocs Off Campus Hiring 2022 Details :
|Job Role||TBO Analyst|
|Qualification||BSc, BCS, BCA & MSc|
|Salary/CTC||As per Company Standards|
Amdocs Off Campus Hiring 2022 Eligibility Criteria :
- 2021 Batch : BSc, BCS, BCA & MSc (CIS & IT streams only)
- 55% throughout academics, with no gaps or breaks/year down
- Excellent communication skills
- The role involves handling incidents and service requests from customers/end-users by following the standard methods and procedures of the unit.
Job Roles & Responsibilities for Amdocs Off Campus Hiring 2022:-
- You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
- You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
- You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
- You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
- You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
- You will update checklists for quality assurance and progress tracking, following standard operating procedures.
- You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
- You will ensure crystal clear communication and documentation as a point of contact.
- You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
- You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
- You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities.
How to apply for Amdocs Off Campus Hiring 2022?
Interested and Eligible candidates can apply for Amdocs Off Campus Hiring 2022 online by the following link as soon as possible Before Last Date.
Apply Link :- Click Here
Amdocs Off Campus Hiring 2022 – Frequently Asked Questions
How to apply for Amdocs Off Campus Hiring 2022?
To apply for the Amdocs Off Campus Hiring 2022, you have to check the official site of Amdocs or Fresheropenings.com.
Does Fresheropenings.com provide Amdocs Off Campus Hiring 2022 Alerts?
Yes, Freshersopenings.com provides Amdocs Off Campus Hiring 2022 Alerts continuously.
What is the Amdocs Selection Process?
Aptitude Test, Technical & Interview Rounds.
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