Amdocs Recruitment off campus 2023 has announced a new job opening for the position of Technical & Business Operations Agent at Amdocs. This is a fantastic opportunity for students from various disciplines who are looking to start their careers in the field of Process Associate – Banking and Capital Markets. All the necessary details about Amdocs Recruitment 2023, including job responsibilities, eligibility criteria, and the application process is given below
Amdocs Recruitment 2023:
| Company Name | Amdocs |
| Post Name | Business Operations |
| Salary | up to ₹4.6 LPA* |
| Experience | 0-2 yr |
| Job Location | Pune |
| Batch | 2023/22/21/20/19/18/17 |
| Website | www.genpact.com |
NOTE: Apply soon before the link expires
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Amdocs Recruitment Job Description:
Amdocs is hiring candidates for the post of Technical & Business Operations Agent.
Job Responsibilities:
- You will serve as first point of contact for incidents and service requests from end-users.
- You will appropriately categorize, prioritize, and escalate incidents and service requests that cannot be resolved
- You will provide simple solutions at a basic level based on script/methods and procedures
- You will handle all queries pertaining to incidents via email, phone, and the ticket system based on the defined process
- You will coordinate the communication (calls, emails, situation room, and so on) for all critical issues
- You will dispatch cases to be handled by the appropriate function (based on understanding the product, and service)
- You will identify issues that could be resolved at the first level (mark as duplicates, identify non-issues, re-dispatch, and so on).
Amdocs Recruitment Eligibility Criteria:
- Recent graduates; experience is an added value
- Experience with ticket-handling system is an advantage
- Documentation skills, excellent verbal and written communication skills
- Experience in using MS Office and end-user applications
Preferred skill:
- Good communication and analytical skills.
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- Excellent proficiency with written English and with a neutral English accent
- Should be able to work on a flexible schedule (including weekend shifts)
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About Amdocs:
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers.
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How to Apply for Amdocs Recruitment 2023?
To apply for the Genpact 2023 Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to Genpact’s official career page.
- Click on “Apply Now”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.”
If you face any issues while applying. Do let us know in the comment section.
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Amdocs Recruitment 2023 – Frequently Asked Questions
What is the Amdocs selection process?
The selection process will be based on a Written test followed by the Technical and Hr interviews.
What is the Amdocs Salary for freshers?
The average of 3.6LPA is based on the reports of Glassdoor and Ambition Box.
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The post Amdocs Recruitment Off Campus Drive 2023 | Business Operations | Apply Now first appeared on Job4freshers.