NCR Recruitment for the post of Customer Care Rep. A student from various disciplines can apply for the NCR off-campus drive 2023. Interested and eligible candidates can read more details below.
About NCR :
NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
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NCR Recruitment 2023:
|Post Name||Customer Care Rep|
|Salary||up to ₹5 LPA*|
|Last date to apply||ASAP|
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NCR Recruitment Job Description:
NCR Recruitment is hiring candidates for the post of Customer Care Rep.
NCR Recruitment Job Responsibilities:
- At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs.
- Accepts and routes calls (high call volume)
- Gathers problem information and records data in desktop tools
- Monitors incident status and escalates cases that are not resolved in a specific timeframe
- Schedule customer installation activity
- Responsible for ensuring the customer’s entitlement of services
- Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability;
- Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.
- 24*7 rotational shift ( Night shifts ).
NCR Recruitment Eligibility Criteria:
High School/Diploma/Graduate or Equivalent.
0-1 years of related experience.
Offers of employment are conditional upon passage of screening criteria applicable to the job.
NCR Recruitment Preferred skill:
- Problem routing, tracking and escalation procedures
- Advanced problem solving and troubleshooting skills
- Data entry software applications and related desktop tools
- Relationship building skills; Excellent communication skills, verbal and written as well as listening skills
- Possess strong customer service skills and be able to work in a dynamic team environment.
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NCR Recruitment 2023 – Frequently Asked Questions
What is the NCR selection process?
The selection process will be based on a Written test followed by the Technical and Hr interviews.
What is the NCR Salary for freshers?
The average salary up to 5 LPA based on the reports of Glassdoor and Ambition Box.
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<p>The post NCR Recruitment 2023 For Customer Care |12th /Diploma/Graduate/PG |Apply Now! first appeared on Job4freshers.</p>