NCR Recruitment 2023 For Customer Care |12th /Diploma/Graduate/PG |Apply Now!

NCR Recruitment for the post of Customer Care Rep. A student from various disciplines can apply for the NCR off-campus drive 2023. Interested and eligible candidates can read more details below.

About NCR :

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

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NCR Recruitment 2023:

Company Name	NCR
Post Name	Customer Care Rep
Salary	up to ₹5 LPA*
Experience	0-1 yr
Job Location	Mumbai
Last date to apply	ASAP

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NCR Recruitment Job Description:

NCR Recruitment is hiring candidates for the post of Customer Care Rep.

NCR Recruitment Job Responsibilities:

At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs.
Accepts and routes calls (high call volume)
Gathers problem information and records data in desktop tools
Monitors incident status and escalates cases that are not resolved in a specific timeframe
Schedule customer installation activity
Responsible for ensuring the customer’s entitlement of services
Provide phone support on Retail products, systems and various software products •Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability;
Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.
24*7 rotational shift ( Night shifts ).

NCR Recruitment Eligibility Criteria:

High School/Diploma/Graduate or Equivalent.
0-1 years of related experience.
Offers of employment are conditional upon passage of screening criteria applicable to the job.

NCR Recruitment Preferred skill:

Problem routing, tracking and escalation procedures
Advanced problem solving and troubleshooting skills
Data entry software applications and related desktop tools
Relationship building skills; Excellent communication skills, verbal and written as well as listening skills
Possess strong customer service skills and be able to work in a dynamic team environment.

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