SAP is hiring for the post of Support Engineer. A student from various disciplines can apply for the SAP off-campus drive 2023. Interested and eligible candidates can read more details below 

About SAP :

SAP Labs India seeks a Support Engineer at our Hyderabad office to work in our Support and Cloud Operation Service teams. Support Engineers will work closely with the customers and consultants to fully understand the problems to be solved for rapid resolution. This position combines technical acumen with refined analysis skills to deliver the highest level of problem resolution to SalesCloud Commissions customers, consultants and partners.

Subscribe our Official YouTube: Click Here

SAP Recruitment 2023:

Company Name SAP
Post Name Support Engineer
Salary up to ₹8 LPA*
Experience 0-1 yr
Batch 2023/22/21/20/19/18
Job Location Hyderabad
Last date to apply ASAP

Job Description:

SAP is hiring candidates for the post of Support Engineer.

Job Responsibilities:

  • Act as the first point of contact for all Callidus customers, consultants and partners.
  • Triage all incoming case requests coming via the web and phone.
  • Provide phone, chat, and email assistance to customers, consultants and partners on the usage of Callidus products and layered components, such as data transformation tools and report writing tools.
  •  Send first response for all incoming cases verifying the severity, next steps, ETA for next communication.
  •  Research, analyze and troubleshoot to diagnose and resolve technical problems.
  • Provide phone assistance to customers who call in for update or escalation on their cases.
  •  Proactively communicate client status, concerns and issues to appropriate management team.
  • Develop and maintain effective relationships with internal and external customers.
  •  Contribute to SalesCloud Community i.e. responding to product forums and posting knowledge-based articles.
  •  Update Support case tracking system to provide accurate and current documentation of issues.
  • Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.

Eligibility Criteria:

  • Major- BE/B-Tech (or equivalent) in any discipline.
  •  0-3 years of experience in a customer support environment, SaaS experience a plus.

Preferred skill:

  • Experience in Relational Database (such as Oracle or HANA), building complex queries.

  • Experience with Linux and Windows operating systems.

  • Should be knowledgeable on Tomcat/Weblogic.

  • Should be knowledgeable on SSO/SAML integration.

  •  Experience in Sales Cloud Commissions (Callidus) is preferable.

  • Knowledge on Business Objects 4.x, Crystal/Webi reports is preferable.

  • Knowledge on Informatica 10.x, is preferable.

  • Understanding of scripting languages like JavaScript, Groovy, Python is preferable

  • Excellent organizational, customer relationship, verbal and written communication skills.

  • Highly dependable and professional.

  • Excellent problem-solving and listening skills.

  • Highly motivated, self-starter & positive attitude.

Click here for HR Interview Questions and Answers

Click here forWipro Interview Questions

Click here forAccenture Interview Questions

Click here forTCS Interview Questions

Click here forInfosys Interview Questions

Click here for Mindtree Interview Questions

How to Apply for SAP Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

Apply for volvo Apply for IBM
Apply for S&P Global  Apply for  deloitte

If you face any issues while applying. Do let us know in the comment section.

Join our Official Telegram Channel: Click Here

Join our Official Linkedin: Click Here

Join our Official Instagram: Click Here

Join our Official Twitter: Click Here


SAP Recruitment 2023 – Frequently Asked Questions

What is the SAP selection process?

The selection process will be based on a Written test followed by the Technical and Hr interviews.

What is the SAP Salary for freshers?

The average salary up to 8 LPA based on the reports of Glassdoor and Ambition Box.

Apply for BookMyShow Apply for paytm
Apply for Amazon  Apply for  PhonePe


<p>The post SAP Off Campus Recruitment 2023 | Support Engineer | Latest Job ! first appeared on Job4freshers.</p>