Groww has announced a job notification for the post of Customer Success Executive. A student from various disciplines can apply for Groww Recruitment 2023. Interested and eligible candidates can read more details below for Careers, Recruitment, Eligibility, Requirements, Salary, Skills, etc
Groww Recruitment 2023:
|Post Name||Customer Success Executive|
|Salary||up to ₹5 LPA*|
|Job Location||Across India|
Groww is hiring candidates for the post of Customer Success Executive.
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
50% cutoff – 10th, 12th and Graduation.
No backlogs and Gap years during education
Must be fluent in English and Hindi
- Familiarity with Object-oriented programming with Microsoft .Net (VB and C#), VBA, Java or similar
- Familiarity with Microsoft SQL Server
- Familiarity with API interaction
- Strong use of Microsoft Office productivity tools including, Excel, Word, Access, PowerPoint.
- Ability to multi-task while managing deadlines, perform well under pressure, work independently and as a part of a team.
- Ability to succeed in a collaborative, start-up-paced environment.
- Good business acumen and awareness of business trends.
- High degree of motivation, flexibility and creativity.
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Groww is on a mission to democratize access to financial services for millions of Indians responsibly. We are a customer-first company. We believe in crafting the best and most delightful user experience for our customers. And we leverage first principle thinking and technology to solve problems at scale. If this excites you, join us.
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What is the salary range for Customer Success Executive at Groww?
The expected salary for Customer Success Executive at Groww can go up to ₹5 LPA*.
What are the main job responsibilities?
The main responsibilities include providing technical support and training to customers, addressing queries, educating customers about product capabilities, gathering feedback for product improvement, and ensuring customer satisfaction.
What are the eligibility criteria for this position?
The eligibility criteria include having an undergraduate degree (BCom, BBA, BBM, BA, B.Sc, MBA/PGDM), a minimum of 50% in 10th, 12th, and graduation, no backlogs or gap years during education, and fluency in English and Hindi.
What are the preferred skills for this position?
The preferred skills include familiarity with object-oriented programming (Microsoft .Net, VBA, Java), Microsoft SQL Server, API interaction, proficiency in Microsoft Office tools, ability to multitask and work under pressure, and good business acumen.
How will the candidates be selected?
The selection process may include application screening, an online assessment, technical interviews, and an HR interview.
<p>The post Groww Recruitment 2023 |Customer Executive |Apply Now first appeared on Job4freshers.</p>