IBM Recruitment for the post of Technical Support. A student from various disciplines can apply for the IBM off campus drive 2023. Interested and eligible candidates can read more details below.
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IBM Recruitment 2023:
|Post Name||Technical Support|
|Salary||up to ₹9 LPA*|
|Last date to apply||ASAP|
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IBM Recruitment Job Description:
IBM Recruitment is hiring candidates for the post of Junior Developer.
IBM Recruitment Job Responsibilities:
- The Sustainable Software – EIS Support Team is looking for a customer support professional.
- This position provides the opportunity to work in a high growth area in the Sustainable Software organization on the Environmental Intelligence Suite by providing remote debugging and resolution to customer issues. Product Support is vital for IBM customer to use and leverage IBM software to solve their business problems. It aims to bring problem resolution closer to the customer and ensure a common, efficient, and streamlined process.
- The role provides technical support assistance directly (phone/electronically) to customer using problem determination and technical analytical skills. Will use technical and negotiations skills in collaboration with other support organizations to prioritize and work problems to resolution.
- You will develop, document, and communicate action plans to customers and IBM teams as appropriate. Look for avenues to recommend/or implement new solutions or improvements to existing technical support tools, procedures, or processes.
- Participate in department objectives such as building the knowledge base (writing technical tips), improving serviceability, and contributing to high customer satisfaction in addition to a familiarity to weather and aviation terminology.
IBM Recruitment Eligibility Criteria:
- Bachelor’s degree and Master’s Degree from any stream.
IBM Recruitment Preferred skill:
- Good understanding of REST APIs
- Strong understanding of HTTP protocol basics: requests and responses, headers, operations (GET, PUT, POST, etc), response status codes.
- Understanding and use of RDBMS and NoSQL Databases.
- Understanding of XML, JSON, and YAML data formatting
- Strong verbal and written communication skills and the ability to work in a fast-paced environment.
- Customer facing role includes shifts / weekend support on rotation basis.
- Quick learner and ability to pick up new product.
- Ability to work in shifts that could span early hours or late evening IST hours as well as weekends on rotation.
- Customer facing role and will have to provide electronic. telephonic support to IBM Customers
- Ability to work independently and contribute to a team environment.
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How to Apply for IBM Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
IBM Recruitment 2023 – Frequently Asked Questions
What is the IBM selection process?
The selection process will be based on a Written test followed by the Technical and Hr interviews.
What is the IBM Salary for freshers?
The average salary up to 8 LPA based on the reports of Glassdoor and Ambition Box.
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<p>The post IBM Recruitment Fresher For Technical Support | Apply Now! first appeared on Job4freshers.</p>