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JOB ROLE: Customer Support Engineer  

SALARY OFFERED: Best in Industry

JOB LOCATION: Bangalore

REQUIRED QUALIFICATION: Any Degre

EXPERIENCE REQUIRED: 6 months- 1 Year

CANDIDATE PROFILE: 

  • Candidate should possess any degree graduation from any recognized university or institution
  • Candidate should possess Superior communication skills both written and verbal
  • Candidate should possess Experience in customer facing role either remote or face to face
  • Candidate should possess Understands internal processes and tools
  • Candidate should possess Computer proficiency and Problem solving skills
  • Candidate should possess Accuracy in data entry
  • Candidate should possess Excellent fluency in language to be supported.
  • Candidate should possess Experience in a phone based remote role

JOB DESCRIPTION: 
  • Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
  • Monitor the service event through completion for compliance.
  • Manage the service requests of customers through different access channels.
  • Reviews customer feedback related to customer entitlement & case management.
  • Provide basic analysis of cases.

APPLY MODE: Online

HOW TO APPLY:
               Interested and eligible candidates apply this position by following link as soon as possible.

To Apply: Click here


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