PhonePe Off Campus has announced a job notification for the post of Customer Advisor. A student from various disciplines can apply for the PhonePe Recruitment drive 2023. Interested and eligible candidates can read more details below 

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PhonePe Recruitment 2023:

Company Name PhonePe 
Post Name Customer Advisor
Salary ₹8 LPA*
Experience Freshers
Batch 2022/2021/2020/2019/2018
Job Location Bangalore
Last Date  ASAP

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Job Description:

PhonePe Off Campus 2023 is hiring candidates for the post of Customer Advisor.

Job Responsibilities:

  • Act with integrity & think customer-first in every interaction

  • Handle basic PhonePe account and transaction related queries

  • Ability to flex between phone & data channels

  • Follow specified process guidelines to bring about resolution

  • Build customer trust through their interaction

  • Ability to meet hourly & daily productivity goals

  • Leverage internal processes and resources to drive resolution

  • Escalate appropriately taking support from relevant teams to resolve customer issues

  • Recommend process improvements

  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Eligibility Criteria:

  • Graduation (10+2+3) is Mandatory
  • 0 – 2 years of work experience in a customer-facing role
  • Multilingual skills (spoken + written) in South Indian languages are preferred

Preferred skill:

  • Have excellent written and verbal communications

  • Have good learnability

  • Be an active listener and deal well with objection

  • Have strong customer orientation and ability to adapt/respond to different scenarios

  • Be a team player, flexible and open to feedback

  • Ability to multitask, prioritise, and manage time effectively

  • Should be able to speak in English and Hindi

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About PhonePe:

PhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number. Our goal is to make digital payments so easy, safe & universally accepted that people never feel the need to carry cash or cards again.

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How to Apply for PhonePe Offcampus 2023?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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If you face any issues while applying. Do let us know in the comment section.

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PhonePe Recruitment 2022 – Frequently Asked Questions

What is the PhonePe selection process?

The selection process will be based on a Written test followed by Technical and Hr interviews.

What is the PhonePe Salary for freshers?

The average of 8 LPA is based on the reports of Glassdoor and Ambition Box.

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The post PhonePe Off Campus Opportunity| Customer Advisor |Apply Now! first appeared on Job4freshers.



 
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