RSA Recruitment drive 2024: RSA is hiring Junior Android Developer through off campus Placement for Bangalore. A student from various disciplines can apply for the RSA off campus drive 2024. Interested and eligible candidates can read more details below.
RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other industries to thrive in a digital world, delivering complete capabilities for modern authentication, access, lifecycle management, and identity governance. Whether in the cloud or on-premises, RSA connects people with the digital resources they depend on everywhere they live, work, and play.
Subscribe our Official YouTube: Click Here
RSA Recruitment 2024:
|Technical Support Engineer
|up to ₹5 LPA *
|2024 and before
|Last date to apply
Also, Apply For
Always read details carefully before applying.
RSA Recruitment Responsibilities:
- Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
- Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
- Participating in and leads conference calls with customers Knows their audience and articulate accordingly
- Participates in eServices content creation (self-service) and maintenance such as Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
- Validates technical information and issues early warning and disseminates information as needed
- Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
- Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
- As a 24x7x365 organization, shift work, holidays, weekends and on-call responsibilities may be required
- Works toward becoming subject matter expert in a particular area or areas
- Applies systems analysis techniques and procedures to determine hardware or software systems functionality
- Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions.
RSA Off Campus Eligibility Criteria:
- Bachelors in IT, ECE, or Computer Science
- 0 to 3 years of relevant experience
- Excellent customer communication and handling skills
- Excellent interpersonal skills
- Excellent problem solving & logical thinking
- Ability to work under pressure
- Ability to work within a Team.
- Flexibility in handling business needs
- Self-motivated and self-learner
- Ability to work on rotational shift basis
- Good Communication- Verbal and Non Verbal skills
- Good Team Player
Click here for HR Interview Questions and Answers
RSA Selection Process:
The RSA selection process is a structured series of stages designed to identify and hire the most suitable candidates for various roles within the company. Here is an overview of the typical selection process:
- Online Application: The process begins with candidates submitting their applications through RSA official careers website. It’s essential to provide accurate and comprehensive information on your resume and application.
- Resume Screening: The Genesys recruitment team reviews all incoming applications and resumes to assess whether candidates meet the basic qualifications and requirements for the position.
- Online Assessments: Depending on the role, candidates may be required to complete online assessments or tests to evaluate their technical skills, knowledge, and problem-solving abilities. These assessments can cover a wide range of topics, including coding, problem-solving, and domain-specific knowledge.
- Phone Screening: Qualified candidates are often contacted for a preliminary phone screening interview. This interview is an opportunity for the recruiter or hiring manager to learn more about the candidate’s background, experience, and career goals.
- Technical Interviews: For technical positions, candidates typically participate in one or more technical interviews. These interviews assess a candidate’s technical expertise, coding skills, problem-solving capabilities, and familiarity with Microsoft technologies.
- Offer: If a candidate successfully navigates all interview stages and reference checks, they will receive a formal job offer. The offer will include details such as compensation, benefits, and other terms of employment.
- Background Check: Candidates who accept the offer may undergo a background check as part of the final hiring process.
- Onboarding: After accepting the offer and completing all pre-employment checks, candidates will participate in RSA onboarding process. This includes orientation, training, and integration into the team.
Please note that the specific details of the RSA selection process may vary based on the role, location, and the hiring team’s preferences. It’s essential for candidates to carefully review the job description and follow any instructions provided during the application process. Preparation for technical interviews and assessments is crucial to excel in the selection process.
Why Join RSA?
Industry leading healthcare
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Opportunities to network and connect
How to Apply for RSA Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “Apply here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
If you face any issues while applying. Do let us know in the comment section.
What is the role of a Technical Support Engineer at RSA?
The Technical Support Engineer at RSA acts as a remote customer advocate, interfaces directly with customers, participates in conference calls, and contributes to eServices content creation.
What is the salary range for the Technical Support Engineer position at RSA?
The expected salary for the Technical Support Engineer position at RSA is up to ₹5 LPA.
Is the Technical Support Engineer position at RSA open for both freshers and experienced candidates?
Yes, the position is open for both freshers and candidates with 0 to 3 years of relevant experience, including those from the batch of 2024 and earlier.
What are the key responsibilities of a Technical Support Engineer at RSA?
Responsibilities include championing customer needs, participating in problem resolution, leading conference calls, contributing to eServices content, escalating complex issues, managing case schedules, and becoming a subject matter expert.
What qualifications are required for the Technical Support Engineer position at RSA?
A bachelor's degree in IT, ECE, or Computer Science is required.
What are the preferred skills for candidates applying for the Technical Support Engineer role at RSA?
Preferred skills include excellent customer communication and handling, interpersonal skills, problem-solving, logical thinking, ability to work under pressure, teamwork, flexibility, self-motivation, and the ability to work on a rotational shift basis.
What is the selection process for the Technical Support Engineer position at RSA?
The selection process includes an online application, resume screening, online assessments, phone screening, technical interviews, offer, background check, and onboarding.
<p>The post RSA Off Campus Hiring For Technical Support Engineer | Apply Now! first appeared on Job4freshers.</p>